1. No Guarantee of Results
Digital marketing is an inherently volatile field influenced by third-party algorithms, consumer behavior, and global market trends. NexusDigital ("the Agency") makes no guarantees, warranties, or representations, express or implied, regarding specific outcomes from our services.
1.1 Search Engine Rankings (SEO)
Google and other search engines frequently update their ranking algorithms. We do not have direct control over these platforms. Consequently, we cannot guarantee "Page 1" rankings, specific traffic volumes, or that any achieved rankings will be maintained indefinitely. Any past performance or case studies provided are for illustrative purposes and do not represent a guarantee of future success.
1.2 Paid Advertising (PPC)
While we optimize campaigns for the highest possible Return on Ad Spend (ROAS), the Agency is not responsible for changes in platform costs (CPC/CPM), auction competition, or account suspensions initiated by platforms such as Google Ads, Meta, or TikTok.
2. Financial Responsibility & ROI
The information and recommendations provided by the Agency are intended to assist in business growth, but final business decisions remain the sole responsibility of the Client.
2.1 Investment Risk
Marketing involves financial risk. The Client acknowledges that ad spend is paid to third-party platforms and is non-recoverable. The Agency shall not be held liable for any financial losses, diminished revenue, or business failure resulting from the implementation of our marketing strategies.
2.2 Third-Party Costs
Our management fees are strictly for the professional time and expertise of our staff. These fees do not include the cost of advertising space, software subscriptions (unless specified), or third-party creative assets. The Client is solely responsible for paying all third-party invoices on time to prevent service interruption.
3. Accuracy of Information
While we strive for 100% accuracy in our reporting and data analysis, we rely on third-party tools (such as Google Analytics, SEMRush, and platform dashboards). We are not liable for discrepancies caused by "dark traffic," cookie-blocking technologies, or technical errors within these third-party tools.
3.1 Content Accuracy
The Client is responsible for reviewing and approving all ad copy, blog posts, and creative assets before they are published. Once approved, the Agency is not liable for errors in pricing, product descriptions, or legal claims made within the marketing material.
4. Professional Advice Disclaimer
NexusDigital is a marketing agency, not a legal or financial advisory firm. Our suggestions regarding website privacy policies, terms of sale, or tax implications (VAT/GST) on sales are based on marketing best practices and should be reviewed by your legal counsel or tax professional.
5. Changes to the Digital Landscape
The Agency is not responsible for business interruptions caused by events outside our control, including but not limited to:
- Global platform outages (e.g., Facebook or AWS servers going down).
- Sudden changes in government regulations regarding data privacy (GDPR, CCPA).
- Technological shifts such as the deprecation of third-party cookies.
6. Testimonials & Case Studies
Testimonials, reviews, and case studies appearing on our website or in proposals represent the individual experiences of past clients. These results are not typical. Your results will vary based on your industry, product quality, sales process, and budget.
If you require clarification on any of the points mentioned above, please contact